Portfolio: U of L Physicians Intranet
Connecting Large Clinical Teams and Facilities
Services
University of Louisville Physicians (ULP), the clinical practice arm of UofL Health, approached DBS Interactive for a modern digital intranet platform to streamline communication and enhance operational efficiency across its extensive healthcare network, which includes over 13,000 staff members and numerous 200-plus physician offices and facilities.
Project Goals
Centralized Content Management
Create an intuitive digital hub for producing and publishing content, resources, and timely news alerts.
Mobile Optimization
Ensure the platform is fully optimized for mobile devices, allowing physicians and staff to access information while on the go.
Role-Based Navigation
Incorporate a role-based user interface that tailors navigation and functionality based on individual roles within the organization.
Granular Content Access Permissions
Control access to resources and information with granular, page-level controls
Newsletter Archive
Developing a comprehensive archive for newsletters and communications, providing easy access to historical communications and ensuring continuity in information dissemination.
Challenges
Combining Powerful Performance with Security and Usability
The DBS and ULP teams approached the potential hurdles with a preventive care mindset. This proactive strategy kept the project within budgetary constraints and scope requirements while focused on its overarching objectives.
Compliance
Adhering to strict healthcare HIPAA data privacy laws and other regulations
Scalability
Designing a platform to accommodate growth and increased user volumes without sacrificing performance.
UX and UI
Facilitating granular permissions and a role-based navigation for departments.
How We Did It
Navigating Complexity,
Achieving Simplicity
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Strategic Planning
Defined objectives for centralized content management and dynamic news postings to enhance communication across the organization. -
Platform Selection
Chose the Drupal CMS for its robust security features and unparalleled flexibility in catering to the intricate needs of a healthcare ecosystem, ensuring compliance, and safeguarding sensitive data. -
Custom Permissions
Implemented intricate layers of custom permissions, highlighting DBS Interactive's proficiency in navigating regulatory complexities such as HIPAA while ensuring user-friendly interactions. -
Precision Development
Worked closely with UofL Physicians to customize Drupal's modular framework, refining user interfaces and functionalities for content management efficiency.
Results
Connectivity Creates Modern Medical Magic
The implementation of a modern intranet for ULP streamlines communication across their extensive healthcare network and streamlines workflows. Communication managers have tools for distributing content to the right users at the right time for a healthier care team culture.
- Improved Communication and Efficiency
- Enhanced User Experience
- Mobile Accessibility
- Information Continuity
- Regulatory Compliance
- Scalability and Performance
- Technological Excellence
- User-Centric Design